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The ideal customer experience 4. This is made possible by IT-driven sales and service tools. Technical quality, reliable systems and constant availability promote profitable customer relationships.
We ensure secure interactions and dialogue in the telecommunications, automotive, energy supplier, finance and insurance, and the public sector. We offer multichannel capable platform solutions that deepen customer relations, create a secure, trusting and positive experience and provide space for personal, individual interactions.
A major plus for internal and external workflows β customer information is immediately available to every defined employee at all access points. It enables real-time contract management and also makes it convenient for the customer to make an immediate purchase decision and sign for the amount due on any end device using a digital signature. Appointment Contact.
Investing in digital progress. Customer Experience 4. Find more about our services here. Media disruptions are a thing of the past, real time sets the pace. Automated black box processing chains simplify contract management consulting, service and sales conversations, which are displayed conclusively and comprehensively in digital or hybrid form. The combination of consulting, interaction and customer experience provides companies with additional valuable cross-selling and upselling opportunities.
Learn more - contact us. The integration into our systems using interfaces was straightforward and error free. Webinars were provided for technical onboarding. More than 4, users across the country were trained this way in a very short time. We were able to stay in contact with our customers thanks to the comprehensive support we received, especially in Sales, and the economic impact of the lockdown was reduced.