Click here to find a MassageLuXe near you. All membership benefits are only for active members in good standing and only during the term of their membership. Spa Etiquette To ensure that all our clients enjoy their visit, please keep noise to a minimum. All clients are required to turn off all cell phones or place them in silent mode upon entering the Spa.
Clients are prohibited from conducting any of their own business activities on Spa premises, and from soliciting other clients or staff for any reason without the prior express written consent of the Spa Manager. Refunds will not be provided in any of these instances. In addition, all clients agree to receive services in accordance with all public health requirements. Alerting the front desk staff or management upon your arrival will help you enjoy your complete treatment time and the correct service.
Minors Receiving Services and Inside the Spa The Spas do not provide massage or esthetic services to minors under the age of twelve 12 except in accordance with our Minors Policy. This Staff Member must also sign the form acknowledging they witnessed the adult filling out and signing the documentation. Neither the Minors Policy nor any Spa Rule or Regulation will supersede any state or local regulations regarding the provision of massage and esthetic services.
Each Spa may have a different number of hours they require their clients to contact the Spa before the scheduled service s to make alterations or cancel their appointment s. If a client does not timely cancel or does not show up for their scheduled service s , the Spas reserve the right to charge the full price for the missed appointment s. Periodically, the Spa may run special promotions that change the Cancellation Policy of appointments, in which case the Cancellation Policy referenced in that promotion will apply.
Your Valuables and Personal Items Please always keep all valuables and personal items with you while inside the Spa facilities. We are not responsible for any lost or stolen items. Marijuana consumption in any form is also prohibited on Spa premises. Alcoholic beverages, marijuana, or illegal drugs are not permitted on Spa property.
