Printable PDF version. The Federal Energy Regulatory Commission FERC is an independent, quasi-judicial agency that regulates key aspects of the electricity, natural gas, and oil industries. OPP supports members of the public in their efforts to:. OPP accomplishes its mission and service to the public through three divisions : the Outreach and Assistance Division, the Technical Assistance Division, and the Administration and Operations Division. Both divisions focus on education and promptly responding to constituent needs.
This designation enables OPP to interact fully with constituents including in contested cases , hear their concerns, and offer participation guidance. The Administration and Operations Division AOD is dedicated to delivering efficient and responsive support services that empower OPP to achieve its strategic objectives.
Through proactive management of multiple administrative functions, including human resources, records management, and procurement operations, AOD enables an efficient and collaborative work environment. In , OAD focused on: 1 providing timely, accurate responses to constituent inquiries; 2 conducting outreach in priority matters involving energy infrastructure and energy markets including transmission of electricity on the grid ; and 3 building and maintaining a nationwide network of constituents through consistent, high-quality communications regarding FERC activities.
Since its inception, OPP has fielded over 1, inquiries from members of the public. Total June β December With prompt responses and in collaboration with other FERC offices, OPP assisted constituents in finding the right answers , right information , or right people to address their inquiries on various energy topics, including:.
Throughout the year, OPP provided constituents with responses to detailed technical questions and assistance with finding the substantive or procedural information they need.
