These house rules and prohibitions apply to anyone entering our venue in any capacity. All visitors are requested to come to the venue on time, not to bring luggage, large handbags nor back packs and to respond correctly to any requests from security. Children under 12 who are not accompanied by an adult will not be admitted to the venue.
Accompaniment by an adult is also strongly recommended for young people aged between 12 and It is forbidden to enter our venues with bottles, cans, alcohol, sound recording devices, film and photo cameras smartphones equipped with a photo function are, however, tolerated , fireworks and objects that may pose a safety hazard. If these rules are violated, the police will be called in.
Entering the venue implies consent to possible searches. Violation of this may result in denial of access to the venue, without any right to compensation for the offender. Sexual or other transgressive behaviour will in no way be tolerated and may lead to denial of access to the venue, without any right to compensation for the perpetrator. There is an absolute ban on smoking in our venues. Smokers can, however, leave the building on presentation of their ticket to light a cigarette outside.
The ticket barcode is also scanned on re-entry. Sales in our venues are exclusively electronic, using a bank card. It is also possible to buy a rechargeable debit card. Loading it with cash is only possible at the information desks. Visitors shall comply with any directive given in this regard on the spot by the venue staff, failing which they may be asked to leave the venue. As a spectator, please bear in mind that an event may be filmed.
In case of film or TV recordings, there is a chance that you may be portrayed. Photos or videos taken during the event may be used by the visitor for private use only. At the request of the artist, taking photos or videos during the event is sometimes prohibited. Unless written permission from the organiser, any commercial use of the name or logo of the event or artist is strictly prohibited.
