Official websites use. Share sensitive information only on official, secure websites. This service provides referrals to local treatment facilities, support groups, and community-based organizations. Also visit the online treatment locator , or send your zip code via text message: HELP4U to find help near you. Message and data rates may apply.
Message frequency varies. English and Spanish are available if you select the option to speak with a national representative. In , the Helpline received , calls. This is a 27 percent increase from , when the Helpline received a total of , calls for the year. The referral service is free of charge. If you have no insurance or are underinsured, we will refer you to your state office, which is responsible for state-funded treatment programs.
In addition, we can often refer you to facilities that charge on a sliding fee scale or accept Medicare or Medicaid. If you have health insurance, you are encouraged to contact your insurer for a list of participating health care providers and facilities.
The service is confidential. We will not ask you for any personal information. We may ask for your zip code or other pertinent geographic information in order to track calls being routed to other offices or to accurately identify the local resources appropriate to your needs. No, we do not provide counseling. Trained information specialists answer calls, transfer callers to state services or other appropriate intake centers in their states, and connect them with local assistance and support.
What Is Substance Abuse Treatment? A Booklet for Families Created for family members of people with alcohol abuse or drug abuse problems. Answers questions about substance abuse, its symptoms, different types of treatment, and recovery. Encourages teens to seek emotional support from other adults, school counselors, and youth support groups such as Alateen, and provides a resource list.
