Please use our branch locator to check your local branch opening hours. Log in to your NatWest app, tap on the account you want to make a payment from, select 'Payments' and then 'Make a payment'. Choose the amount you wish to send, add a reference for the payment and the choose the date you want to send the money on, now or in the future.
You can set up a transfer to leave your account up to days four months in the future. Tap on 'Select payee' on Apple devices or 'Choose payee', on Android devices to choose who you want to pay. Enter the amount you want to pay and if you want to make the payment now or in the future. If you need a record of this payment, simply tap 'Get PDF confirmation' and follow the instructions on the screen. Follow the on-screen steps to change the payee name, payment amount, next payment date and frequency.
Select the Direct Debit you want cancelled. You will see the detail of the Direct Debit, and the option to cancel the Direct Debit will appear at the bottom of this screen. Get the NatWest app in minutes and join over 5 Million other customers. Our videos and step-by-step guide make it even easier to get yourself up and running with the app.
If you need any help once in the app then just tap the 'Help' button on the bottom bar if you have any questions.
If you need to pay in cash or a cheque, please visit a branch or your nearest post office. You may be asked to use our automated services in the branch to pay in cash and cheques. For large cash transactions, see our updated guidance. Our branches may close on bank holidays. Check our branch locator for your local branch opening hours using our Find your Nearest Branch service.
