Pay My Bill. Outage Map. Payment Locations. We invite you to visit our Lead and Copper Rule page to learn more about lead, view our interactive service line map to find your address, and participate in our Service Line Material Survey.
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Make the switch now to a greener, cleaner environment. Main Office. Cleveland, TN Cleveland Utilities CU believes in being open and transparent with its customer base and wants to communicate an important update regarding challenges the utility has and continues to face during its ongoing fiber project. One of the key components of the revisions requires water systems to create an inventory of water service line materials on both the utility side and the customer side of a water meter.
CU has always placed the safety of the water supplied to customers as a top priority and has not installed any lead piping on its system since and possibly even earlier. Additionally, CU employs corrosion control treatments to create protective coatings on pipes and homeowner plumbing, which helps prevent lead from leaching into the water. Although the revised LCRR reporting will not come into full effect until this month, CU has been diligently working on the water lines inventory for an extended period.
However, there remains a slight possibility that some customer service lines in homes built before may still contain lead. Cleveland Utilities will soon be sending additional communications, including a new section on its website with information about how the LCRR will affect CU and its customers as well as a link to the survey with detailed instructions.
