You also consent to receive texts and calls , which may be autodialed, from us and our partner providers; however, your consent is not a condition to using our service. This is a one of a kind business!! Jill and Matt are truly special people that care about others. They were very patient with my parents and listened to all their needs. They paired them with the best care taker, Monty. My parents are so happy and look forward to working with them for a long time!
We are currently using this provider for both of my parents. The office staff is awesome and so very nice. We needed a caregiver the same day I called. They were able to have someone in the home that evening. We are so pleased with all of the caregivers. I highly recommended Home Instead. I have been impressed that Home Instead really tries to match caregivers with clients who are seeking to please their clients.
It's not just a job to them; they really care about meeting the client's expectations. They are punctual and ready to work fixing meals, cleaning or running errands. My dad has greatly benefited from the excellent care given by Home Instead of Keller, Texas over the last 4 years, first in his home, and then at a skilled nursing facility.
His quality of life was much better due to the excellent care given and the companionship they provided. The aides are great to my husband and go above and beyond in taking care of him. Back in early December, on a Wednesday when Leslie was here, I let her know our Dad wasn't feeling well Thankfully, Leslie had already figured out that our Dad was feeling poorly that morning.
Our dad almost fell early that morning, so I asked Leslie to assist me as we walked with him to the bathroom. As Dad began to sit down, he began to fall toward the bathtub. I already had my hands around his waist, and Leslie did as well. Thankfully, we caught him before he could fall!
