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Monchengladbach 0. We stayed here for business due to the proximity to our office. My room looked exactly like a football changing room with pictures of Borussia players, it was nice and clean and the view over the stadium was lovely. I didn't like the fact that the bed wasn't made, I had a double bed with 2 single duvets that were left on the side, the shower drainage seemed to be clogged and kept flooding so the water almost reached the interconnecting door, the blinds are not user friendly at all and I had to call down to reception several times same for my colleagues.
Lastly, the TV is placed on the side of the bed making it impossible to watch it whilst in bed. We used their restaurant several times and the service was extremely slow. On the first day it took 40 minutes for a salad and a coca cola whilst the night after we had to wait over 1h for our meals 4 people. We asked if we could watch the Champions League quarters of final match, we were told that this wasn't possible as the match was broadcasted by DAZN and the bar only had a SKY license.
Reception staff was nice and polite. Check Availability. Monchengladbach 3. Excellent staff and first class facilities. Great food and comfortable rooms. Reception team were very helpful when our car broke and helped us with great support.
Thank you to the entire team at the hotel. Das war es dann aber leider auch schon. Ansonsten hat das Hotel noch nicht mal das Niveau einer Jugendherberge. Man wird im Hof bzw. Das Waschbecken und diverse Fliesen waren kaputt. Ich vermute mal, dass er auch schon am Vortag dort stand, so wie er schon am ersten Tag aussah.
