Arrival to Your Massage Please arrive for your appointment at least 5 - 10 minutes prior to the scheduled starting time. This allows time to fill out an intake form, change, and prepare for the service. All massages have a specific time schedule and early arrival allows for a relaxed and unhurried experience.
Late Arrival Policy We regret that late arrivals may not receive an extension of scheduled appointments. If late arrival is inevitable, your service s will be shortened in order to keep on schedule. No full or partial refunds will be given. Note also if it looks like you are going to run late please call the office and let us know.
Cancellation Policy Please provide at least 2 hours notice if you need to reschedule or cancel a treatment. This is out of respect to the therapist who has planned their schedule around their appointments.
It is also out of respect for fellow clients who are looking to schedule appointments and the schedule is full. How to cancle Here are three ways to cancel your appointment: Online: Log in to your account on our website. Phone or Email: Call or email us directly. However, We ask that you call if you cannot keep your appointment. Clients who fail to show for appointments without any notice will be blocked from future bookings.
We do not diagnose or prescribe for medical conditions. We may refer you to a medical doctor for diagnosis. Our services are not intended as an alternative for proper medical attention for specific conditions. Respect for Client Needs, Boundaries and Right to Reject Service We are happy to adjust pressure, temperature, musical volume, or work longer on an area or move on if you request it. Please kindly inform your massage therapist.
