She is portrayed by Marina Squerciati. Burgess has a good heart. When a woman is caught shoplifting bread to feed her son, Burgess pays for it and threatens the unyielding shopkeeper with fines for expired licenses. In a separate incident with a hoarder, Burgess discovers a kidnapped child hidden in the woman's basement. She aspires to be a good cop, holding the veteran members of the unit in high regard. While she has a tense standing with Sgt. Platt, it is revealed by her sister that she respects her superior who pushed her to pursue going into Intelligence.
Burgess is a former flight attendant and still remains close to the friends she made in her co-workers. She is very good at her job as a patrol officer and has proved to be a good candidate for Intelligence.
She has a good partnership with her partner and close friend, Kevin Atwater. Kim sometimes goes to babysit Kevin's younger siblings. Both she and Kevin are constant targets of Desk Sergeant Platt's attitude. However, they are generally able to laugh it off after shift. In Chin Check , she is reunited with her old friends from her flight attendant days, who she happily catches up with.
She arranges a night for them to hang out and invites Kevin after he helps get a car. She feels sympathy for the woman and tells her to pick up some trash as a sign if she's doing work. The spider good intention Kim and Kevin are told to go back to the house and investigate. While there, they discover that the woman is holding a young boy captive. During Thirty Balloons , Kim and Kevin are given a new patrol car that they must keep in perfect condition but a situation occurs where the car is damage.
Fortunately, Kevin knows someone who can get it repaired but the price is harsh. While there, they had a mini mart called in for a robbery but the culprit is a woman who was trying to get food to her kids.
